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   ULVAC Technologies, Inc.
   401 Griffin Brook Drive
   Methuen, MA 01844

   Tel: 978-686-7550
   Fax: 978-689-6300


URGENT REQUIREMENTS FOR FIELD SERVICE ENGINEERS at the following locations:

  • Lehi, Utah
  • Burlington, Vermont
  • Dallas, Texas
  • Olive Branch, Mississippi

Responsible to provide customer support for a wide range of ULVAC products including CVD, PVD and etch semiconductor equipment, vacuum components and thin film solar equipment. Responsibilities will include, but may not be limited to:

  • Acts as an intermediary between product, customer and factory.
  • Performs equipment installations from hardware setup through process qualification.
  • Plans for and completes all levels of preventative and corrective maintenance.
  • Troubleshoots technical issues to component level.
  • Diagnose and recommend solutions for complex equipment downs.
  • Performs complex retrofits and may occasionally organize and lead retrofit activities.
  • Understands and performs all process qualifications of equipment including ability to utilize customer's metrology equipment.
  • Uses routine equipment and process data to diagnose equipment issues.
  • Utilizes equipment schematics and mechanical drawings to diagnose equipment issues.
  • Uses written procedures to maintain equipment and may be required to correct or write procedures and methodologies.
  • Participates in and may lead customer meetings.
  • Assist field management in establishing and achieving objectives for assigned accounts.
  • Reports to and keeps immediate supervisor informed of customer issues and equipment performance.
  • Takes initiative to avoid and resolve customer problems.
  • Provides technical guidance to less experienced FSE's.
  • Instructs customers in the operation and maintenance of equipment and may be required to give formal class training.
  • Follows all ULVAC safety initiatives.

Skills/Qualifications:

  • Exceptional written and verbal communication skills.
  • Capability to quickly gasp new concepts without formal training.
  • Can deliver high levels of customer satisfaction.
  • Ability to effectively use hand tools, meters, scopes and other specialized troubleshooting equipment.
  • Ability to routinely lift, pull or push objects up to 50 lbs. with or without assistance.
  • Capable of working and making decisions independently.
  • Ability to effectively communicate in a multi-lingual and culturally diverse environment.
  • Proficiency in Microsoft Office (Power Point, Excel, Word, Outlook)

Working Conditions:

  • May be exposed to cramped work space, mechanical, electrical, and/or chemical hazards.
  • Requires attentiveness to safety precautions at all times.
  • Occasionally will be required to work rapidly for long periods of time; will routinely bend, stoop, reach, and walk.
  • Shift work and pager duty may be required as needed.
  • Travel as required.

Education:

  • ASEET and 5 - 7 years electro-mechanical experience or equivalent.
  • BSEET and 4 - 5 years electro-mechanical experience or equivalent.
  • At least 3 years experience in the semiconductor industry.
  • Requires possession of a current driver's license and passport.
  • Must be willing and able to travel both regionally and internationally.
  • CVD equipment experience is beneficial but not required.
  • Japanese language studies or understanding is beneficial but not required.
APPLICATIONS ENGINEER - Boise, ID

Support our flagship import systems for PVC/CVD/Etching processes. Will be required to work up to 50% in a clean room environment. Candidate should have a B.S. degree in Electrical Engineering, Physics or Material Science with 5+ years' semiconductor experience in PVD/CVD/Etch. Responsibilities will include, but not be limited to:

  • Learn all aspects of the 300mm PVD/CVD tool and processes
  • Learn all aspects of ULVAC's Etch system line-up and processes
  • Create and follow up on weekly action item list
  • Feedback customer information to the local and overseas factory
  • Support Electrical/Mechanical/Process Engineering for the tool
  • Provide Field Service Engineers with installation schedule, engineering advice, technical support, etc.
  • Create additional documentation for the systems as needed by the customer
  • Develop and assist with tool training for the customer
  • Create parts lists for each system
  • Assist customer and CSL team with parts support
  • Will need to troubleshoot Electrical/Mechanical/Process issues with the tool
  • Anticipate customer needs and proactively work with factory to ensure those needs are met
  • Travel requirements 25-50%

Skills/Qualifications:

  • Proficiency in reading schematics and mechanical assembly drawings, and troubleshooting with a multimeter.
  • Experience in using RGA's and Helium Leak detectors
  • Proficiency in Microsoft Office (Power Point, Excel, Outlook)
  • Good organization and communication (oral and written) skills, meticulous, and can work with minimal supervision
  • Japanese language skills, a plus
  • Working knowledge and understanding of basic engineering concepts and vacuum technology

 


Send resume and salary history (mandatory) to DHanley@us.ulvac.com. Resumes may also be faxed to (978) 689-6301 Attn: Human Resources.


 
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